Elevator Service in Crosby, TX
Crosby is an unincorporated community on US-90 in northeast Harris County, east of the San Jacinto River and Lake Houston, between Sheldon and the Liberty County line. It is a school-and-civic town as far as elevators are concerned: Crosby ISD campuses anchor the local inventory, joined by civic and community buildings, clinics and small medical offices, and small commercial properties along the highway. The stock is low-rise throughout — nothing here runs more than a few floors — and modest in size, a mix of passenger cars, a LULA, and other regulated accessibility equipment, most of it dating from roughly the last decade of district and community construction.
Prime Elevator Corp maintains, repairs, and installs commercial elevators in Crosby as part of its northeast Harris County coverage. The shop is in Spring, on I-45 across the north side of the metro; the run east goes around Lake Houston rather than through downtown, and Crosby sits inside the Houston-metro emergency dispatch area, staffed 24/7 including weekends and holidays.
How fast can Prime reach Crosby?
Crosby is inside Prime's Houston-metro emergency dispatch area, so the metro-wide commitment applies here in full: dispatch answers 24/7, including weekends and holidays, with a technician on site in under 60 minutes. The honest geography: Crosby is on the east side of Lake Houston and the Spring shop is on the west, so the run crosses the top of the metro — and the posture holds because emergency dispatch goes to whichever crew is closest to the US-90 corridor, not to the shop's home crew by default.
Scheduled work — preventive maintenance, repairs that can wait for business hours — rides the east-side route that covers the US-90 communities, so Crosby buildings on maintenance agreements get a predictable cadence. The Spring office answers during business hours; the emergency line runs around the clock.
- Phone
- (832) 391-8514
- Office hours
- Mon–Fri 8:00 AM – 5:00 PM
- Emergency dispatch
- 24/7 — Houston metro, Crosby includedIncluding weekends and holidays; on site in under 60 minutes
What kinds of buildings does Prime service in Crosby?
Prime services Crosby's actual elevator-carrying stock: Crosby ISD school campuses first, then civic and community buildings, clinics and small medical offices, and small commercial properties along US-90. The registry shows a modest, entirely low-rise inventory with a real share of accessibility equipment — a LULA and other regulated units alongside the passenger cars — which is typical of a community whose institutional buildings were built or renovated to modern accessibility standards. There is no tower work here, and Prime does not pretend otherwise; the job is keeping a small number of institutionally important units reliable and compliant.
| Building type | Typical equipment | Typical work |
|---|---|---|
| Crosby ISD campuses | Low-rise hydraulic passenger cars; wheelchair lifts | Maintenance timed to the school calendar, inspection-driven corrections, documented compliance work |
| Civic and community buildings | Low-rise hydraulic; LULA and accessibility lifts | Maintenance, accessibility-equipment service, compliance documentation |
| Clinics and small medical offices | Low-rise hydraulic | Reliability-focused maintenance, ADA-driven work, code correction |
| Small commercial along US-90 | Low-rise hydraulic | Door-system repair, maintenance planned around business hours |
What does Crosby's building stock mean for your elevators?
It means a small inventory where individual units carry institutional weight: a school campus or civic building here typically runs one elevator, so that car is the building's whole accessibility plan, and its reliability is a community obligation rather than a convenience. The stock is recent enough that the work is mid-life care — door systems, leveling, hydraulic condition — rather than deep modernization, and the meaningful share of LULAs and lifts means service here has to cover accessibility equipment competently, not just passenger cars.
Compliance is the sharper point. As of the 2026 registry pull, a real fraction of Crosby's small inventory shows certificate dates already past — a lapsed registry date is not by itself a violation finding, but in an inventory this small it means the annual cycle has drifted in a visible way on multiple units. That drift is the predictable result of buildings without a contractor keeping the calendar, and it is entirely recoverable: inspection, corrections, filing, certificate, back on cycle. Crosby's flood history — the community sits near the San Jacinto River and has seen serious water events — also puts pit and sump condition on the standing agenda for every hydraulic unit here.
- LULA (limited-use/limited-application elevator)
- A small, code-limited elevator for low-traffic accessibility use — present in Crosby's civic stock and regulated under the same TDLR program as full-size cars.
- Certificate of compliance
- The TDLR-issued certificate an owner must display after annual inspection and filing — when its date passes, the unit's compliance cycle has lapsed.
- Sump and pit inspection
- Checking the elevator pit and its drainage for water intrusion — a standing maintenance item in flood-exposed communities like Crosby.
What are the elevator inspection requirements in Crosby?
The same statewide framework as everywhere in Texas: Health and Safety Code Chapter 754, administered by the Texas Department of Licensing and Regulation (TDLR), governs elevator compliance in Crosby. Crosby is unincorporated, and that changes nothing — the duties are state duties, Harris County runs no separate elevator program, and the absence of a city government neither adds nor removes anything from the annual cycle. School district and civic equipment sits inside the same program as private buildings, and LULAs and wheelchair lifts are regulated alongside elevators.
Under §754.019, the owner must have each unit inspected annually by a TDLR-registered elevator inspector (QEI), file the inspection report with TDLR within 30 days, and display the certificate of compliance in a publicly visible area. Prime performs the correction work behind those filings under TDLR Elevator Contractor License #20478 and supplies the documentation the filing needs — and for the units in town whose certificates have drifted, sequences the catch-up so the building returns to a clean annual cycle instead of a scramble every renewal.
- Inspection frequency
- AnnualBy a TDLR-registered elevator inspector — Tex. Health & Safety Code §754.019
- Report filing deadline
- 30 daysOwner files the inspection report with TDLR — §754.019
- Certificate of compliance
- Public display requiredPosted in a publicly visible area — §754.019
- Prime TDLR Elevator Contractor License
- #20478Expires 01/16/2027
Source: Tex. Health & Safety Code §754.019 — Inspection Requirements
Registry data
What the state registry shows for Crosby.
Counted from the TDLR Elevator Data Search bulk export pulled 2026-08-05 — every unit below is a registered decal at a Crosby address, not an estimate. The mix runs 7 passenger elevators, 1 LULA elevators.
- 10
- registered conveyance units
- 7
- buildings with registered equipment
- 2016
- median year installed
- 3
- units past certificate expiration in the registry
Source: TDLR Elevator Data Search bulk export, tdlr.texas.gov, pulled 2026-08-05. City figures reflect the registry's self-reported building city and may undercount unincorporated areas.
Proof
4.7 from 45 reviews.
Written by the building managers and owners Prime already works for. Click any card and it opens the review on Google.
Kendra Rockwell
4 months ago
The staff and service is amazing! These guys fixed our elevator in less than two days after we had multiple attempts to find a qualified technician. The service representative worked with us very quickly and got us scheduled within 24 hours and our elevator was back up and running again!
Posted on Google
Amanda Joseph
4 months ago
Great service! The technician was incredibly knowledgeable and completed the work in a timely manner. Highly recommended.
Posted on Google
Flavia Ferreira
6 months ago
My request got handled very quickly and left everything clean and ready to go!
Posted on Google
Juliana García
6 months ago
Literally so fast and professional! The guys came in, fixed our elevator and took the time to clean up the whole room
Posted on Google
Bianca Dunaway
a year ago
Stan is amazing! Very detail oriented, very professional, overly communicative and a pleasure to work with!
Posted on Google
Frequently asked questions
- Does the under-60-minute emergency response cover Crosby?
- Yes. The under-60-minute on-site commitment covers the entire Houston metro, and Crosby is inside it even though the community sits on the east side of Lake Houston, across the metro from the Spring shop. Emergency dispatch runs 24/7, including weekends and holidays, from whichever crew is closest to the US-90 corridor — call (832) 391-8514 at any hour.
- Our building's certificate of compliance has lapsed. What is the path back?
- Book a current inspection with a TDLR-registered inspector, correct what it finds, file the report with TDLR within 30 days, and post the new certificate. Prime performs the correction work, supplies the documentation, and — the part that prevents a repeat — puts the building on a maintenance agreement whose calendar carries the annual inspection date so it stops depending on someone remembering.
- Does Prime service LULAs and wheelchair lifts, or only full-size elevators?
- Both. Crosby's inventory includes a LULA and other accessibility equipment alongside its passenger cars, and those units carry the same TDLR compliance duties. Prime maintains, repairs, and inspects-supports accessibility equipment as normal route work, not as an exception.
- Do Crosby ISD campuses follow the same elevator rules as private buildings?
- Yes. District-owned elevators and lifts sit inside the same Chapter 754 program — annual inspection, 30-day filing, certificate display. Prime schedules district work around the school calendar, does heavy work in summer and holiday breaks, and provides the documentation trail public entities need.
- Crosby has flooded before. What does that mean for our elevator?
- It means pit and sump condition are standing items on every maintenance visit, not storm-week checks. Prime inspects for water intrusion on routine visits, and after any water event the unit should be inspected before it runs again — water in a pit or machine space can compromise equipment in ways that are not visible from the lobby.
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Talk to a person who works on this equipment
Monday to Friday, 8:00 AM to 5:00 PM. Emergency service dispatched 24/7, including weekends and holidays.
(832) 391-8514