Elevator Service in Splendora, TX
Splendora is a small city on US-59/I-69 in northeast Montgomery County, north of New Caney and Porter on the way toward Cleveland. It is not a high-rise market and does not pretend to be one: the elevator-served stock here is a handful of buildings, led by Splendora ISD school campuses, joined by outpatient clinics and small medical offices serving a corridor whose population is growing fast, and small commercial and civic buildings. The equipment is low-rise and recent — most of it installed within the last decade as the district built and the corridor grew — which makes Splendora's elevator story one of young units, first service contracts, and getting the state compliance cycle right from the start.
Prime Elevator Corp maintains, repairs, and installs commercial elevators in Splendora as part of its US-59 corridor coverage. The shop is in Spring, on I-45; the run to Splendora goes east on the Grand Parkway and north up the freeway, and the city sits inside the Houston-metro emergency dispatch area, staffed 24/7 including weekends and holidays.
How fast can Prime reach Splendora?
Splendora is inside Prime's Houston-metro emergency dispatch area, so the metro-wide commitment applies here in full: dispatch answers 24/7, including weekends and holidays, with a technician on site in under 60 minutes. Splendora is toward the northeast edge of that area — the honest description is Grand Parkway east from the I-45 side, then US-59 north past New Caney — and the posture holds because emergency dispatch runs from whichever crew is closest on the corridor, not from the Spring shop by default.
Scheduled work rides the same northeast route that covers Porter and New Caney, so Splendora buildings on maintenance agreements get folded into a regular cadence rather than treated as a special trip. The Spring office answers during business hours; the emergency line runs around the clock.
- Phone
- (832) 391-8514
- Office hours
- Mon–Fri 8:00 AM – 5:00 PM
- Emergency dispatch
- 24/7 — Houston metro, Splendora includedIncluding weekends and holidays; on site in under 60 minutes
What kinds of buildings does Prime service in Splendora?
Prime services the buildings that actually run elevators in Splendora: Splendora ISD campuses first — schools are the anchor institutions of a town this size, and multi-story school buildings and their accessibility equipment are the core of the local inventory — plus the clinics and small medical offices that have followed the corridor's growth, and small commercial and civic buildings. It is a genuinely small stock, low-rise throughout, with nothing over a few floors, and Prime's approach matches it: this is route work done well, not tower work scaled down.
| Building type | Typical equipment | Typical work |
|---|---|---|
| Splendora ISD campuses | Low-rise hydraulic passenger cars; wheelchair lifts | Maintenance timed to the school calendar, inspection-driven corrections, documented compliance work |
| Clinics and small medical offices | Low-rise hydraulic; machine-room-less traction in newer buildings | Reliability-focused maintenance, ADA-driven work, code correction |
| Small commercial and civic buildings | Low-rise hydraulic, accessibility lifts | Maintenance, door-system repair, compliance documentation |
What does Splendora's building stock mean for your elevators?
It means a small number of units that each matter more than they would in a bigger market: in a town where a school campus or a clinic typically has one elevator, that one car is the building's entire accessibility plan, and a student or patient who cannot use the stairs has no alternative when it is down. The stock is also young — most of it installed within the last decade — so the work is early-life care: door adjustment, leveling, first maintenance agreements after installer warranties lapse, and establishing the written service history that a compliance program depends on.
The compliance side deserves plain words. The state's registry shows a portion of Splendora's small inventory carrying lapsed certificate dates as of the 2026 pull — a lapsed registry date is not by itself a violation finding, but it is exactly the kind of drift that happens when a small building has no contractor keeping the calendar. The annual cycle is the owner's legal duty either way, and in a stock this small there is no anonymity: every unit is visible in the registry.
- Wheelchair lift
- A platform lift carrying a passenger in a wheelchair between levels — common in school campuses like Splendora ISD's, and regulated under the same TDLR program as elevators.
- Certificate of compliance
- The TDLR-issued certificate an owner must display after annual inspection and filing — the visible proof a unit's compliance cycle is current.
- Single-car building
- A building whose entire vertical access rides on one elevator — the normal case in Splendora, where reliability of that one unit is the whole program.
What are the elevator inspection requirements in Splendora?
The same statewide framework as everywhere in Texas: Health and Safety Code Chapter 754, administered by the Texas Department of Licensing and Regulation (TDLR), governs elevator compliance in Splendora. Being a small city changes nothing — the duties do not scale with town size, and a two-stop hydraulic in a clinic carries the same annual cycle as a downtown tower car. School district equipment is not exempt either: ISD-owned elevators and wheelchair lifts sit inside the same program.
Under §754.019, the owner must have each unit inspected annually by a TDLR-registered elevator inspector (QEI), file the inspection report with TDLR within 30 days, and display the certificate of compliance in a publicly visible area. Prime performs the correction work behind those filings under TDLR Elevator Contractor License #20478, supplies the documentation the filing needs, and — for owners whose certificates have drifted — sequences the catch-up: inspection, corrections, filing, certificate, in that order.
- Inspection frequency
- AnnualBy a TDLR-registered elevator inspector — Tex. Health & Safety Code §754.019
- Report filing deadline
- 30 daysOwner files the inspection report with TDLR — §754.019
- Certificate of compliance
- Public display requiredPosted in a publicly visible area — §754.019
- Prime TDLR Elevator Contractor License
- #20478Expires 01/16/2027
Source: Tex. Health & Safety Code §754.019 — Inspection Requirements
Registry data
What the state registry shows for Splendora.
Counted from the TDLR Elevator Data Search bulk export pulled 2026-08-05 — every unit below is a registered decal at a Splendora address, not an estimate. The mix runs 6 passenger elevators.
- 7
- registered conveyance units
- 5
- buildings with registered equipment
- 2018
- median year installed
- 2
- units past certificate expiration in the registry
Source: TDLR Elevator Data Search bulk export, tdlr.texas.gov, pulled 2026-08-05. City figures reflect the registry's self-reported building city and may undercount unincorporated areas.
Proof
4.7 from 45 reviews.
Written by the building managers and owners Prime already works for. Click any card and it opens the review on Google.
Kendra Rockwell
4 months ago
The staff and service is amazing! These guys fixed our elevator in less than two days after we had multiple attempts to find a qualified technician. The service representative worked with us very quickly and got us scheduled within 24 hours and our elevator was back up and running again!
Posted on Google
Amanda Joseph
3 months ago
Great service! The technician was incredibly knowledgeable and completed the work in a timely manner. Highly recommended.
Posted on Google
Flavia Ferreira
5 months ago
My request got handled very quickly and left everything clean and ready to go!
Posted on Google
Juliana García
5 months ago
Literally so fast and professional! The guys came in, fixed our elevator and took the time to clean up the whole room
Posted on Google
Bianca Dunaway
a year ago
Stan is amazing! Very detail oriented, very professional, overly communicative and a pleasure to work with!
Posted on Google
Frequently asked questions
- Does the under-60-minute emergency response cover Splendora?
- Yes. The under-60-minute on-site commitment covers the entire Houston metro, and Splendora is inside it even though the city sits toward the northeast edge of the service area, up US-59 past New Caney. Emergency dispatch runs 24/7, including weekends and holidays, from whichever crew is closest on the corridor — call (832) 391-8514 at any hour.
- Is a town as small as Splendora really worth a maintenance route stop?
- Yes, because Splendora is not serviced in isolation — it sits on the same northeast route as Porter, New Caney, and the rest of the US-59 corridor, so a regular cadence here costs a detour of minutes, not a dedicated trip. Small-town buildings on that route get the same scheduled visits and documentation as anything closer in.
- Our certificate of compliance has lapsed. How bad is that, and what do we do?
- Address it now rather than letting it ride. A lapsed certificate means the annual cycle has drifted: the fix is a current inspection by a TDLR-registered inspector, correction of anything it finds, the report filed with TDLR within 30 days, and the new certificate displayed. Prime handles the correction work and documentation and helps owners get the calendar back on rails so it does not drift again.
- Do school district elevators and wheelchair lifts follow the same rules?
- Yes. ISD-owned equipment sits inside the same Chapter 754 program as private buildings — annual inspection, 30-day filing, certificate display — and wheelchair lifts are regulated alongside elevators. Prime schedules district work around the school calendar and provides the documentation trail public entities need for their records.
- Our clinic has one elevator. What happens when it needs major work?
- The outage gets planned, not sprung. For single-car buildings Prime scopes the work in advance, states the expected downtime in writing, schedules it for the lightest-traffic window the clinic can give, and stages parts before the car opens up — because in a one-elevator building, every day down is the whole building's accessibility.
Related services
Building types
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Talk to a person who works on this equipment
Monday to Friday, 8:00 AM to 5:00 PM. Emergency service dispatched 24/7, including weekends and holidays.
(832) 391-8514